Terms & Conditions
These Terms and Conditions explain how Nine Hearth operates and how our services may be used. By accessing our website or interacting with our services, you agree to these terms.
Use of Our Website
By using this website, you agree to use it responsibly and lawfully.
You should not:
- misuse the website or its content
- attempt to disrupt website functionality
- access restricted areas without permission
- use the website for illegal purposes
We reserve the right to restrict access if misuse is detected.
Information on the Website
We aim to keep all information on our website accurate and up to date.
However, some details may change over time. This includes product descriptions, images, and specifications.
Images shown on the website are for reference. Minor variations may occur in the final product.
Products and Custom Orders
Many Nine Hearth products are handcrafted and may be made to order.
Customisation may include:
- logo placement
- colour selection
- size adjustments
- branding or design changes
Because these products are often created specifically for a client, slight variations may occur in:
- colour tones
- stitching
- finishing
- texture
These differences are normal for handcrafted items.
Orders and Confirmation
Orders may be placed through our website, email, or other official communication channels.
An order is confirmed only after:
- order details are agreed upon
- pricing is confirmed
- payment terms are accepted
Production may begin only after confirmation.
Payments
Payment terms will be shared during the order process.
Accepted payment methods may include bank transfer, UPI, or other approved options.
Orders may require partial or full payment before production begins.
Intellectual Property
All content on this website belongs to Nine Hearth unless stated otherwise.
This includes:
- text
- images
- product designs
- graphics
- branding elements
Content may not be copied, reproduced, or distributed without written permission.
Website Accounts
If user accounts are available on the website, users are responsible for maintaining the security of their login information.
Users should ensure that their account details remain confidential.
Nine Hearth may suspend or remove accounts that violate these terms.
Links and Embedded Content
Our website may include embedded content such as videos, images, or articles from other websites.
These external websites may collect data or use cookies according to their own policies.
Nine Hearth is not responsible for how those websites handle user data.
Limitation of Liability
Nine Hearth is not responsible for any indirect or incidental damages arising from the use of this website or our services.
We strive to provide accurate information and reliable service, but we cannot guarantee uninterrupted access to the website.
Changes to These Terms
We may update these Terms and Conditions from time to time.
Any changes will be reflected on this page.
Continued use of the website means you accept the updated terms.